Business Calculator Suite for Customer Success Teams
Transform Your CS Strategy With Data-Driven Insights
Make confident, boardroom-ready decisions with our comprehensive suite of calculators designed specifically for customer success professionals targeting $120k-$200k+ roles.
My tools provide the quantitative foundation needed to protect revenue, demonstrate strategic value, and level your CS career.
Prove Your Business Impact with Numbers That Matter
Customer Acquisition Cost Calculator
Understand exactly what you're spending to acquire each customer and optimize your acquisition strategy accordingly.
Quantify marketing and sales costs to make data-driven decisions about resource allocation and demonstrate the efficiency of your customer acquisition funnel to leadership.
Lifetime Value Calculator
Transform how executives see your customers by calculating their total projected revenue over their lifetime with your business.
Consider factors like average revenue per customer and typical customer lifespan to focus your retention strategies where they'll drive the most sustainable growth.
Net Revenue Retention Calculator
Prove the effectiveness of your customer success initiatives with concrete metrics.
My NRR calculator helps you assess your retention efforts by analyzing changes in recurring revenue, identifying improvement opportunities, and developing strategies to boost customer loyalty.
Revenue Physics Calculator
This Revenue Physics Calculator helps CS leaders translate traditional metrics into revenue impact using proven formulas:
Health Score → Revenue: (Score Improvement %) × Base ARR × 0.8
Adoption → Revenue: (Adoption Rate %) × Base ARR × 0.92
Onboarding → Value: Problem Cost × 0.8 × (Efficiency %) × 2.5
Part of The CS Cafe's Leadership Physics Framework™ - helping CS leaders translate metrics into executive-ready revenue impact.
Tech-Touch ROI Calculator
Determine which tech stack makes the most financial sense for your SaaS business, especially when implementing low-touch customer success strategies.
5-Point Customer Impact Assessment
This tool helps you evaluate the revenue impact potential of your customer contacts to prioritize your outreach strategy.
Add each customer and rate them on the five impact dimensions to generate a comprehensive assessment that aligns with proven customer engagement tactics.
CSM Workload Calculator
This tool helps you determine the optimal number of accounts a Customer Success Manager can effectively handle based on various factors such as account complexity, product type, and required activities.
Fill in the details below to calculate your recommended CSM workload and compare it to industry benchmarks.
Why CS Leaders Trust My Calculators
My calculation tools are used by 4,200+ CS professionals because they:
Translate complex metrics into clear business insights that executives understand
Provide frameworks that align with $120k-$200k+ role requirements
Save hours of spreadsheet work with ready-to-use formulas
Customer Success Professionals Who Use My Calculators Report:
40% more confidence in executive-level conversations
35% higher success rate when requesting additional resources
28% improvement in team efficiency through data-driven decisions
Start Making Impact-Driven Decisions Today
Take the guesswork out of your customer success strategy.
My calculators provide the quantitative edge you need to make confident decisions, secure resources, and demonstrate the strategic value of your CS initiatives.