The Customer Success Café Newsletter

The Customer Success Café Newsletter

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March 2025

Laid Off? Turn Customer Relationships Into a $120K+ Role
Skip the job boards! Learn the exact customer outreach strategy that helped 5 CS leaders secure Director+ roles with 20-40% salary increases after…
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The CS Café Newsletter
83% of CS Leaders Miss These Critical Customer Signals (Are You?)
Teams using structured call analysis report 27% higher retention rates. Learn how to transform conversations into actionable insights with our free…
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The CS Café Newsletter
28% Salary Increase: The CS Portfolio Method™ That Works
Stop listing responsibilities, start showcasing results. See how customer success professionals increased their salaries by up to 28% using this proven…
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The CS Café Newsletter
Scale Your CS Team: From Drowning to Thriving in 60 Days
Discover the secrets to scaling your Customer Success team without losing personal touch. Learn from industry experts and implement proven tactics for…
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The CS Café Newsletter
Stop Apologizing for Your Product
Tired of apologizing for product gaps? These proven CS frameworks increased NPS by 22% in one quarter—even with the same product limitations. Learn how.
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The CS Café Newsletter
Stop 'Spray and Pray': Use These Triggers Instead
Stop sending generic newsletters to your free users! Here's how you can achieve 27% higher feature adoption in 30 days while reducing email volume by…
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The CS Café Newsletter
AI Interview Hacks: How Top CS Pros Land 6-Figure Offers in 2025
Learn the exact AI prompts and frameworks that helped 100+ CS professionals secure $145K+ offers. Stand out in interviews while others get ghosted.
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The CS Café Newsletter
6sense Bets Big on Customer Success: Why Romano’s CCO Move Changes the Game for B2B Teams
Jeff Romano’s playbook to align customer success with revenue growth. AI strategies, benchmarks, and industry secrets for B2B teams. Subscribe for…
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The CS Café Newsletter
Your Micro-OKR™ Playbook: Scale Customer Success Without Headcount Bloat
Stop drowning in chaos! Grab the exact framework that helped 42 teams boost retention & slash workload. Free template + step-by-step playbook inside.
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The CS Café Newsletter
How a 5-Person CS Team Scaled to 500 Clients (Without Burning Out)
Stuck scaling your lean CS team? See the exact toolkit, automations, and sprint framework that replaced 4 FTEs. Join 4,100+ leaders mastering micro-team…
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The CS Café Newsletter
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