saas

New SaaS GTM Playbook: From 105% to 135% NRR

Learn how top SaaS companies increased NRR from 105% to 135% with the new GTM playbook. Includes real case studies from Snowflake, DataDog …

Nov 20, 2024 •

Hakan Ozturk⚡

The Secret to Unforgettable SaaS Customer Experiences

Learn how top SaaS companies like Salesforce and Slack create memorable customer experiences. Discover strategies to stand out in the competitive SaaS…

Sep 1, 2024 •

Hakan Ozturk⚡

Do You Need SaaS Experience in Customer Success?

Navigate the job market for Customer Success. Learn why SaaS experience matters and how your unique skills can lead to success.

Nov 24, 2023 •

Hakan Ozturk⚡

SaaS Metrics Guide: 7 Essential KPIs for Growth in 2025

Stop tracking outdated metrics! Discover the 7 essential SaaS KPIs used by industry leaders. Written by a Customer Success expert with 20+ years of…

Oct 21, 2023

Ultimate SaaS Metrics Guide: Expert Tips & Templates 2025

Master the essential metrics driving SaaS success. Get expert insights, templates & practical strategies from a 20-year industry veteran. Download now…

Oct 12, 2023 •

Hakan Ozturk⚡

7 Top SaaS Metrics And KPIs You Should Know

Level up your Customer Success game. Learn NRR, GRR, ARR, CES, LTV, CRR, and CAC. Track these key metrics for sustainable growth.

Oct 1, 2023 •

Hakan Ozturk⚡

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts