guide

7 Proven Steps to Handle Difficult Clients: A CSM's Survival Guide

Learn how top CSMs handle challenging clients, from documentation to de-escalation. Get instant access to proven frameworks that transformed 500…

Oct 29 •

Hakan Ozturk⚡

Churn Post-Mortems: Learn from Every Lost Customer

Discover how to build powerful churn post-mortems. Get my exclusive template and start turning customer losses into growth opportunities today.

Sep 18 •

Hakan Ozturk⚡

The Ultimate CS Guide For Startups

Learn how Customer Success can save your startup $492K per year. Discover strategies for growth, retention, and impressing investors in my comprehensive…

Sep 15 •

Hakan Ozturk⚡

5 Easy Steps To Overcome Product Challenges: A CSM's Guide to Success

Feeling frustrated with a product that does not deliver on its promise? This guide offers 5 practical steps for CSMs to advocate for enhancements…

Jun 6 •

Hakan Ozturk⚡

The Customer Success Manager's Guide to Onboarding: Optimizing New Customer Experiences with AI

Unlock the potential of AI in customer onboarding for CSMs. Get personalized tips for seamless transitions, clear communication, and proactive support.

Mar 1 •

Hakan Ozturk⚡

The Ultimate Career Guide for Customer Success Managers: Key Insights 2024

Take your customer success career to the next level with my ultimate guide. Learn proven strategies, tackle challenges, and stay ahead in this dynamic…

Dec 4, 2023 •

Hakan Ozturk⚡

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