5 Steps to Earn Customer Trust When Transitioning Accounts

Transitioning accounts from other CSMs is a common scenario.

The process is usually smooth when the account you take over is already doing well.

But it gets more complicated when there are urgent issues you have to tackle head-on.

Here's how you can step in and earn your new customer’s trust in 5 easy steps:

1. Do Your Homework

First things first.

Get to know…