This is how burdening CSMs with excessive side tasks can severely impact customer retention, growth & satisfaction - and what companies should do about it.
The Real Reason CSMs Can't Get Stuff Done
The Real Reason CSMs Can't Get Stuff Done
The Real Reason CSMs Can't Get Stuff Done
This is how burdening CSMs with excessive side tasks can severely impact customer retention, growth & satisfaction - and what companies should do about it.