Claroty Names Shira Bar Yosef (Weizman) As Chief Customer Officer
Claroty, a leading cybersecurity company that protects industrial control networks from cyber-attacks, is taking a giant leap forward in Customer Success.
The company just appointed Shira Bar Yosef as its inaugural Chief Customer Officer (CCO) 🎉🎉
With over 20 years of cybersecurity leadership, Shira brings massive expertise to boost customer satisfaction and improve the customer journey in cyber-physical systems protection.
Having held key roles at industry giants like Cybereason and Check Point Software Technologies, Shira's track record speaks volumes.
At Check Point, she was key in designing and launching top support concepts, programs, and services.
Now, at Claroty, her focus is on building a strong connection between customer relationships, strategy, and the product roadmap.
Why Does It Matter for Customer Success?
Shira will lead Claroty's customer operations, collaborating closely with customer success and services teams.
Her mission is clear:
Boost the overall customer experience and implement proactive strategies to prevent churn and drive growth.
This translates to:
Building stronger relationships with Claroty's growing customer base.
Creating a more seamless journey for users in the cyber-physical systems protection industry.
Claroty's CEO, Yaniv Vardi, expressed his excitement about Shira's appointment.
He highlighted her extensive knowledge and leadership experience as instrumental in achieving the highest levels of customer satisfaction and value realization.
Shira herself is thrilled to be part of Claroty's customer-centric culture.
She recognizes the unique challenges in securing cyber-physical systems and focuses on a high-touch, long-term approach to empower customers as strategic partners.
As Claroty continues its mission of securing cyber-physical systems globally, Shira Bar Yosef's appointment marks a strategic move in prioritizing customer success.
It's fantastic news for all those in the cybersecurity field, signaling a commitment to providing exceptional customer experiences in the evolving cybersecurity landscape.
Sending her our best wishes in her new role!
-Hakan.
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