In a recent update, Toronto-based accounting software company FreshBooks announced the promotion of Mara Reiff, formerly the Chief Customer Officer, to interim co-CEO.
This shift follows the departure of President Mark Girvan and CEO Don Epperson.
FreshBooks, actively seeking a new CEO, is undergoing a massive restructuring, including a six percent workforce layoff and the closure of operations in Raleigh, North Carolina.
Mara Reiff's promotion highlights FreshBooks' commitment to a customer-centric approach.
Stay tuned for updates on how these strategic changes will drive FreshBooks' dedication to Customer Success during this period of leadership transition.