Mika Yamamoto Joins Freshworks as Chief Customer and Marketing Officer

Exciting news! Freshworks has just welcomed Mika Yamamoto as their new Chief Customer and Marketing Officer.

Why It Matters

Mika, with an impressive background at F5, Microsoft, and Adobe, is set to lead global marketing and customer experience at Freshworks.

Her goal?

To boost customer experience and drive even more innovation.

What to Expect For Customer Success

As you can see, Freshworks brings marketing and customer success teams together which is a nice move!

Both teams have never been that close.

This will surely help the company accelerate growth while keeping customers at the heart of everything they do.

Mika will report to Freshworks’ CEO and Founder Girish Mathrubootham, and President Dennis Woodside.

-Hakan.