Exabeam Welcomes Kish Dill as Chief Customer Success Officer
Exabeam, a leading cybersecurity company, has just appointed Kish Dill as their new Chief Customer Success Officer.
Who is Kish Dill?
Kish Dill brings a wealth of experience to this role:
Previously served as Chief Product and Customer Officer at LogRhythm
Has worked in global professional services, product management, and business operations
Known for building strong customer relationships and driving business growth
What Will Kish Dill Do at Exabeam?
In his new role, Kish will:
Oversee professional services, customer success, and renewals teams
Lead the renewals strategy
Work with regional managers worldwide
Develop programs to keep and grow Exabeam's customer base
Help upgrade customers to Exabeam's cloud-native Security Operations Platform
Why This Matters for Customer Success Professionals
This appointment is big news for the customer success world:
It shows that top companies are prioritizing customer success at the executive level
It highlights the growing importance of customer retention and growth strategies
It demonstrates how customer success can drive innovation and improve operations
It emphasizes the need for strong collaboration between customer success and other teams
Chris O'Malley, CEO of Exabeam, said it best:
"Kish’s appointment reflects our commitment to our customers. At Exabeam we want to ensure our customers view us as a trusted partner. Under Kish’s leadership as Chief Customer Success Officer, we are renewing our dedication to delivering ongoing value and strengthening our customer relationships."
This move by Exabeam demonstrates the key role Customer Success plays for companies.
It's an exciting time to be in customer success, as more companies recognize its value and invest in leadership to drive it forward.
-Hakan.
Read more: Latest customer success news