Digital.ai, a leading technology company that helps Global 5000 enterprises automate software delivery, has announced the appointment of Keith Stewart as Chief Customer Officer!
Stewart brings over two decades of experience in driving growth, technology transformation, and business outcomes. He has a unique blend of skills, combining large, multinational executive roles with leadership roles in venture-backed, early-stage startups.
Stewart's most recent roles have been in FinTech and Healthcare markets, where he helped organizations manage digital transformation initiatives.
Before that, he worked at IBM for 12+ years, serving in several international roles, including Global Solution Sales Leader for Watson IoT, European Business Unit Executive for Smarter Infrastructure, and Services Manager for EMEA Financial Services.
This appointment is significant for Digital.ai's Customer Success (CS) strategy, as Stewart will be responsible for managing sales engineers, professional services, and customer support teams.
His expertise will be key in guiding these teams at a critical time when software delivery must be tied to business value.
Stewart's appointment is part of Digital.ai's ongoing commitment to helping Global 5000 enterprises automate software delivery workflows across complex technology environments.
The company's AI-powered DevSecOps platform automates software releases, improves mobile application testing and security, and provides insights across the software lifecycle.
The Impact on Customer Success
The appointment of Keith Stewart as Chief Customer Officer is a strategic move that will help Digital.ai strengthen its customer success initiatives.
Stewart's experience in driving growth and technology transformation will be instrumental in ensuring that Digital.ai's customers continue to receive the best possible support and services.
AI in customer success is becoming increasingly important, as it can help CS teams create more productive, more valuable engagements for customers.
Digital.ai's commitment to customer success is evident in its recent appointments and investments in customer-facing operations.
The company's focus on customer centricity is integral to building customer trust and fostering long-term relationships with its clients.
And That’s It
The appointment of Keith Stewart as Chief Customer Officer is a significant step for Digital.ai, as it will help the company strengthen its customer success initiatives and continue to provide the best possible support and services to its Global 5000 enterprise clients.
We wish Keith all the best in his new role!
-Hakan.