How to Create and Standardize Customer Success Processes at a Startup

Apr 23, 2024

∙ Paid

As a startup, setting standardized customer success (CS) processes is fundamental for delivering consistent and exceptional customer experiences.

Here's how you can create and standardize CS processes from scratch at your startup in 7 easy and simple steps:

Step 1: Understand Your Customer Journey

The first step is to map out your customer journey.

Identi…