Navigating Your Way to an Entry-Level Customer Success Career

Oct 09, 2023

∙ Paid

Today, I’m exploring a fascinating discussion that's buzzing within the Customer Success community:

How to transition into an entry-level Customer Success Manager (CSM) role.

If you're an aspiring pro with a background in tech-related customer support, you might be wondering:

"Can I really pursue my career in Customer Success"

Your Quest for Entry-Level Success

You've spent years mastering the ins and outs of tech customer support.

You're a pro at understanding customer needs and finding solutions.

Now, you're eyeing the exciting world of Customer Success Management.

But, is it possible to land an entry-level CSM job?

The online community is buzzing with debates and insights.

And I’m here to bring you the fundamentals you need to know, minus the jargon, so you can start confidently:

Here are your options: