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ClientSuccess just announced its acquisition of Status, a customer onboarding and collaboration solution!
Why is this merger important?
It's the first-ever acquisition of a dedicated onboarding solution in the Customer Success Platform space.
Here's a quick breakdown of what this means for you:
Until now, Customer Success and Onboarding teams had to choose between dedicated tools that created data silos.
Or they had to opt for a "one-size-fits-all" approach that didn't fully meet their needs.
Now, you can choose to use Status as a standalone solution for customer onboarding and collaboration.
Or you can access the combined offering to boost the customer experience.
This means it brings the best of Customer Success and Onboarding in one single package - something I find super interesting!
Stay tuned for weekly CS news you’ll read before anyone else!
-Hakan.
P.S. Here are 7 powerful strategies to boost the post-onboarding process for your customers.
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