AI Revolution: Future-Proof Your Career
AI breakthroughs are becoming common nowadays.
They just reshape entire industries before our eyes.
There is not a single day when we don’t hear a breakthrough in AI.
See the latest mindblowing release of GPT4o from OpenAI.
As I tell you almost every week now, you have to stay up to date even more so if you work in tech.
AI is Becoming Common in Customer Success
Good news: AI is not going to take your job.
Bad news: as the CEO of NVIDIA said it best, it’s the person who uses AI who will take your job.
AI has become a fundamental tool to leverage.
More and more businesses are integrating it to transform the way they operate.
Key AI-Powered Tools and Their Benefits
Customer Insights with AI
Best CS platforms use AI to study customer data and predict behavior.
This helps managers identify customers at risk so they can address issues beforehand.
Automated Customer Interactions
AI chatbots and virtual assistants can now handle customer questions with amazing accuracy.
Google's AI Lumiere is just one example of improving customer success through video automation.
Personalized Customer Journeys
AI can adapt to customer interactions based on personal preferences and behaviors.
This is particularly helpful during onboarding.
See my Ultimate Customer Onboarding Checklist to improve your entire onboarding process.
Growing Your Career with AI
As AI becomes more common everywhere, you need to upgrade your skills fast.
This is fundamental for your career growth, especially in tech:
Keep Learning
Stay up-to-date on the latest AI trends and tools.
Networking and Mentorship
Connect with industry leaders and peers to share knowledge and experiences.
My interviews with CS leaders such as Roxanne Rowe will give you top practical advice you don’t want to miss.
Skill Development
Build skills that work well with AI, like data analysis and strategic thinking.
The Net Revenue Retention Guide is a great resource to boost your analytical skills.
Using AI for Personal Productivity
AI isn't just for work.
It's also a super useful tool for personal growth and development.
Leverage these AI-powered solutions to hit your goals:
Time Management
AI-powered productivity tools like Rize can help you manage your time.
Additionally, consider:
An AI calendar assistant that optimizes schedules automatically. It can block focus time, and find optimal meeting slots using natural language.
This AI platform automates daily scheduling and task prioritization. It adapts to changes in real time. It also consolidates all activities into one intelligent calendar with team visibility.
Goal Setting
Setting clear, achievable goals is key to your success.
AI can also provide motivation and guidance here:
An interactive app that uses AI to refine goals using the SMART framework. It tracks progress and provides personalized recommendations.
Provides an instant SMART Goals workflow to help users craft measurable goals with deadlines. The AI gives personalized tips based on inputs to boost motivation.
And so much more I’ll cover in upcoming editions.
The Future is AI-Powered
Using AI is not a cool trend.
The least you can do for your career is to stay on top of the latest industry updates.
I hope that helps,
-Hakan.